Cleaner wards. Smarter routes.
Fewer missed pickups.
Swmsay plans collection routes, watches bin levels, tracks segregation by ward and gives citizens a way to report problems, all in one system.
Follow a truck's route through the product.
Each stop is a part of Swmsay your teams use every day. Start with the planner at the depot and end with the report your commissioner reads.
Every truck, every route, live.
See today's routes for every vehicle, where each truck is now and how much of its route is done. When bins fill early or a road is blocked, the planner suggests a change and the supervisor applies it in one tap.
- Routes built each morning from fill levels and pickup frequency
- Live truck positions from GPS or the driver's phone
- Re-routing for blocked roads, breakdowns and early-full bins
Station Rd closed for pipeline work. Run R-06 via Tank Rd. Saves 9 min, keeps all 38 stops.
Know which bins are full before anyone complains.
Every bin on a map and in a list, sorted by fill level and time since last pickup. Use ultrasonic fill sensors where you have them, and crew check-ins with a photo where you don't.
- Sensor and crew-reported bins in one view
- Alerts for bins over 80% or not collected in 24 hours
- History per bin, so you can right-size or move it
Segregation at source, ward by ward.
Crews grade each pickup as segregated, partly mixed or mixed. Swmsay turns those grades into a scorecard by ward, society and building, with trends and the places that need an awareness visit.
- Scores for wet, dry and domestic hazardous streams
- Monthly trend per ward and per building
- Lists of repeat offenders for ward officers
A complaint with a photo, a due time and an answer.
A citizen reports a missed pickup with a photo. The complaint goes to the right supervisor, gets a due time based on its type, and the citizen is told when it's resolved, with an after photo.
- Missed pickups, overflowing bins, bulk-waste and dumping reports
- Auto-assigned by ward and shift, escalated when overdue
- Citizens confirm the fix or reopen it
- Reported with photo07:12 · Missed pickup, Lane 4
- Assigned to supervisor07:13 · Ward 12, morning shift
- Due by 11:00Missed-pickup SLA · 4 hours
- Cleared by CG0409:48 · photo proof attached
- Citizen notified09:49 · SMS and in-app
Vehicles running. Crews on shift. Fuel on plan.
Vehicle status at a glance, crew attendance by shift with selfie check-in at the depot, and diesel per route compared with plan, so a 30% overrun shows up the same day.
- Attendance by shift with geo-fenced check-in
- Trips, kilometres and diesel per vehicle
- Service reminders and breakdown logging
Recyclables weighed, sold and accounted for.
Track dry waste from collection to the material recovery facility: plastic, paper, metal and glass by weight, sales to registered buyers, rates and revenue, per month and per ward.
- Weighbridge or platform-scale entries by material
- Buyer sales with rate, quantity and invoice number
- Revenue shared with contracts where needed
The monthly report, already written.
Monthly reports for contracts and authorities: tonnage, door-to-door coverage, complaints resolved within time and segregation rates. Built from the same data your teams use daily.
- Formats aligned to SWM Rules 2016 reporting
- PDF and spreadsheet export, ward or city level
- Scheduled send to commissioners and contract managers
- Tonnage by ward and stream
- Door-to-door coverage
- Complaints and resolution times
- Segregation at source
- Fleet trips and plant receipts
- Material sold and revenue
From 05:30 routes to a 14:00 report.
The same records move from planner to crew to citizen to report. Nobody types the day twice.
Routes generated
Based on overnight fill levels, open complaints and pickup frequency.
Crews check in
Selfie and location at the depot. Vehicles assigned to routes.
Trucks roll out
Drivers follow turn-by-turn stops. Supervisors watch progress live.
Complaints handled
New reports land with the ward supervisor, each with a due time.
Plant receipts
Loads weighed at the plant and matched to vehicle trips.
Day closed
Coverage, missed bins and segregation grades rolled into reports.
Same system. Different view of the same street.
Municipal corporations and councils
Ward-level visibility, citizen complaints with due times, and reports for state missions and audits.
- City dashboard across all wards
- Contractor performance tracking
- Grievance resolution times
Waste collection contractors
Run more pickups with the same trucks and prove service levels against the contract every month.
- Route optimisation per vehicle
- Proof of collection with photos
- Fuel and attendance control
Housing societies and campuses
Bin levels, crew schedules and segregation by tower, for facility teams managing hundreds of homes.
- Tower and floor-wise scores
- Resident complaint desk
- Recyclable sale records
Made for streets, not just dashboards.
Collection happens on narrow lanes with patchy networks and crews who need a simple app. Swmsay is designed around that.
See ward plansWorks offline
The crew app stores check-ins and photos and syncs when the network returns.
Sensors optional
Use fill sensors on high-traffic bins and crew check-ins everywhere else.
Local languages
Crew and citizen apps in Hindi and English, with more Indian languages available.
SMS for citizens
Citizens without the app can report and get updates by SMS or WhatsApp.
Your data stays yours
Data belongs to the municipality, contractor or society and exports any time.
Imports what you have
Bring existing bin lists, ward maps and vehicle registers from spreadsheets.
Start with one ward. See the difference in a month.
- Day 1Ward mappedStreets, bins and collection points loaded
- Day 3Crew on the appCheck-ins, photos and attendance live
- Day 7First AI routesRoutes planned from real fill levels
- Day 14Citizens reportingComplaints routed to supervisors with due times
- Day 30Pilot reportCoverage, complaints and segregation, before and after
Works with or without bin sensors. Your crew only needs Android phones.